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Posted: Friday, February 16, 2018 5:46 PM

Job Description
Help make a difference
CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world This position will be responsible for promoting the CaptionCall phone and service by demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full:time position with potential for career growth and advancement.
Essential Duties and Responsibilities
:Generate leads by demonstrating the CaptionCall phone and service to Hearing Health Providers.
:Manage Provider accounts using the established Provider Visit Program processes
:Assist Providers with the tools to refer their patients and customers for the CaptionCall phone and service
:Represent CaptionCall at various events as assigned
:Install the CaptionCall phone and train users when needed
:The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
:Other duties as assigned
Knowledge/Skills/Abilities Required
:Provide excellent customer service
:Ability to effectively communicate in English through reading, writing, speaking and listening
:Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management
:Ability to work evenings and weekends as needed
:Ability to drive and travel via air as needed
:Ability to tailor to unique needs of individual customers
:Must be able to comfortably and clearly present to large and small groups.
:Must be able to adapt to various sales situations and environments
:Must be reliable, organized and punctual
:Must be able to work independently
:High school diploma or equivalent
:Basic computer knowledge and experience
:Sales or similar experience
:Experience working in the hearing health field
:Familiarity with assistive devices for the hearing impaired
:Experience working with senior citizens
Other General
Requirements/Additional Notes
:Must have a reliable, licensed and insured vehicle available at all times
:Possess and maintain a valid driver license
:Maintain a good driving record
:Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
:Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
:Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

CaptionCall(r), because life is calling.

Equal Employment Opportunity:
CaptionCall(r) is an Equal Opportunity, Affirmative Action Employer

Company Description
CaptionCall is the worlds best captioning telephone designed to help people with hearing loss use the phone to stay socially connected with loved ones, conduct important business, and best of all, maintain confident communications for a longer, happier, healthier life.
Imagine life without the telephone. Millions of people in the United States have trouble hearing on the phone due to hearing loss. This is a real, everyday barrier. Thanks to CaptionCall, people who are hard:of hearing are able to read what a caller is saying when they are on the phone. We need Captioning Agents to help provide this important service. We are looking for bright, efficient, and energetic individuals who learn fast and have basic computer and typing skills. Speed, accuracy, and confidentiality are vital in this position to meet our goal to provide CaptionCall users the best experience possible on the phone. As part of the CaptionCall team, you are the crucial component in the process that improves the quality of life for people who have trouble hearing on the phone.


• Location: Macon, warner robins

• Post ID: 91470327 macon is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018